DELIVERY & RETURNS

UK standard delivery - £5.00 on all orders up to £100.00, or free on all orders over £100.00. 
UK next working day delivery - Only available on lingerie items upon request, just drop us an email at customercare@ellenterrie.com
International standard delivery - £20.00 on all orders up to £200.00, or free on all orders over £200.00.
If you are not completely satisfied with your order, you have 14 days to return the items for a refund, provided that the product is still in perfect condition, unused/unworn and in the same condition that you received it with the original tags attached.
PLEASE NOTE: We are unable to accept returns of:
Sexual Wellness and Pleasure products
Discounted or price reduced items purchased in the context of a sale